FAQs

FAQ

 How can I contact Speedimex Enterprise

You can simply email us at shopt@speedimex.com where our customer service team will be happy to help you with whatever you need! What payment methods do you accept? We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

 SHIPPING AND CUSTOMS

 When will my order be processed?

 All orders are handled and shipped out from our warehouse in China. Please allow extra time for your order to be processed during holidays and sale seasons. We processe orders between Monday and Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

 How long will it take to receive my order?

 Once you place your order, please allow 3-5 business days to process your orders. After that, it will take 12 - 20 business days for delivery in the United States, and 15-30 business days for international orders (depending on location).

 Will I be charged with customs and taxes?  

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

 RETURNS

 How do I return an item?

 If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved. For a list of final sale items, please see our Returns Policy. All returns must be in original condition with packaging intact.  

Will shipping be covered for my returns?  

All return shipping fees and other miscellaneous fees are the responsibility of the customer.What if the item(s) I received are defective/incorrect/damaged?

Please contact us within 7 days from receiving your order if you received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.  

How long is the returns process? 

Processing returns may take up to 14 business days from the day we receive your return. We will email you to confirm once your return has been processed.  

When will I receive my refund? 

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.

Q: Why does shipping take so long?

A: Our products are one of a kind and are significantly lower priced than other competitors in the baby carrier industry. The downside to this is slightly longer shipping times, though we work our hardest to get your order shipped as fast as possible.

Q: Do you ship Internationally?

A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.

Q: Is your website secure with my personal information?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing your product. We never store any information about our customers private details!

Q: How do I order on your website?

A: Simply find the product you'd want and click the 'Add To Cart' button or use the "Buy Now Button" Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

Q: Does (Your Store) provide a quality guarantee for all the products being sold?

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed! You can always get a free exchange of your product simply by shipping it back to us with image proof sent first.

Q: What payment methods are accepted?

A: We accept all major credit cards from any country including:
 Visa, Mastercard, American Express, Discover, and you ca pay with GooglePay, Paypal, AmazonPay, ShopPay...and more!

Q: Are there any additional fees I have to pay?
No handling/processing fees are ever charged.

Note: Ensure that the billing address you entered matches that of your credit card.

Our mission:

At BestFitnessLook, our mission is to empower individuals on their fitness journey with thoughtfully crafted activewear that transcends traditional boundaries. We are dedicated to sustainability, using eco-friendly dyes and non-toxic materials to create products that not only enhance performance but also prioritize the health of our planet. Committed to innovation, comfort, and style, we strive to redefine fitness apparel by providing a harmonious blend of functionality and environmental responsibility. Join us in embracing a healthier lifestyle, where your pursuit of fitness aligns seamlessly with a commitment to a greener, more sustainable world.